What’s in it for you?
Get the most from your team
Know at all times who is working on what, when and be able to use your “bench” to its full capability through effectively managing professional services.
Gain insight and respond faster
Don’t be crippled by a “blind view” of project health where you are forced to react after the fact to save a deployment that is failing.
Increase customer satisfaction
Proactively manage deployments with professional project management software to monitor your real-time status and know at any time, which customer engagements are succeeding or at risk.
Real-time control
Get total control of your project, change requests, financial reporting and business processes.
Enterprise-wide
transparency
Give your team a “single source of truth,” with a professional project management software solution that integrates with existing business solutions, so they can make smarter, faster decisions.
Critical business
intelligence
Centralize all data and activities and gain real-time status on project success so you know which customer projects are succeeding and which are at risk.
Connect your teams
Connect service delivery with sales and finance for a streamlined approach that aligns teams and improves customer experience.
I need to…
Automate processes to speed delivery time
Automate and standardize your service engagement processes across the entire project lifecycle with professional services automation and our powerful workflow engine. Gather comprehensive project metrics as you track and maintain progress. Streamline the flow from sales opportunity to professional services delivery with our full Salesforce integration and professional services project management software.
Maximize project profitability
Create robust reports, dashboards and calendars to gain real-time visibility into project progress and profitability. Capture actual time and expense and recognize revenue based on flexible revenue methods.
Optimize resource utilization
See at a glance the projects and tasks each team member is working on and their availability. Enable resource managers to do capacity planning and what-if analysis, review the impact to your teams’ resource load, and optimize resource assignments and utilization with project priorities at top-of-mind
Maximize customer satisfaction
Empower your customers with self-service access to review project status, collaborate with internal team members and provide real-time feedback on shared documents. Ensure your team and the services they provide are constantly aligned with customer expectations.
Align internal and external stakeholders
Manage project plans, and keep external stakeholders in the loop as needed. Automated status reporting makes project management easy, and ensures that everyone is always aligned on deliverable status.
