Survey Results Also Indicate that 74 Percent of U.S. Employees who Participate in Conference Calls Put the “Me” in Meetings, Eating, Emailing and Multitasking During Calls
SAN MATEO, Calif. – February 9, 2016 – Clarizen, a global leader in collaborative work management software, today announced survey results that show U.S. workers waste as much as 30 percent of the work week (assuming a 40 hour week) preparing for and attending status meetings – on average 11.8 hours per week. U.S. workers indicated that preparing for status meetings often takes nearly as much time as the meetings themselves. Additionally, 89 percent of those who work with teams in multiple locations report frustrations, most often related to communication issues such as keeping everyone in the loop (20%) and communicating with the team (21%).
The latest Clarizen survey, conducted online by Harris Poll among over 2,200 employed adults ages 18+ in the U.S., the UK and Australia, tracked workplace trends, including organizational structure and specific job responsibilities. The survey found that:
• 61 percent of employed adults in the U.S. report they attend status meetings for updates on specific projects, spending 4.1 hours each week in these meetings
• 62 percent of U.S. workers report attending “general purpose” status meetings, devoting an average of 3.9 hours weekly in these meetings
• 56 percent of U.S. workers spend time preparing for status meetings each week, spending an average of 3.8 hours each week
• 64 percent of U.S. workers participate in conference call meetings with colleagues
• Almost three-quarters of U.S. workers who participate in conference calls with colleagues (74 percent) admit to taking part in other work-related or personal tasks while on mute during conference calls:
o 33 percent respond to work emails
o 24 percent eat lunch
o 22 percent take care of personal emails
o 17 percent use the restroom (on mute)
• Nearly seven in ten workers (68 percent) in the U.S. work with a dispersed team with remote individuals, and of them, 89 percent say they find some things frustrating.
o Among those who work with a dispersed/remote team, “keeping everyone in the loop” (20 percent) and “communicating with the team” (21 percent) are among the biggest frustrations reported.
“Over three years of studying status meetings, the results have consistently shown that they substantially decrease the amount of time and energy workers can devote to completing actual, meaningful work,” said Viken Eldemir, GM of the Americas, Clarizen. “Solutions that drive productive, collaborative work can make a dramatic impact on the efficiency of teams by focusing meetings on strategy and planning vs. boring status updates.”
Additional survey results:
• Nearly half (47 percent) of employed adults selected “collaborative” as their ideal workplace culture, while 11 percent prefer a “hierarchical” structure.
• American employees who participate in conference calls with colleagues are more likely to participate in other activities while on mute during conference calls. In fact, 74 percent of U.S. employees admit to doing this compared to 65 percent in Australia and the UK.
• Among U.S. workers who participate in conference calls with colleagues, 32 percent typically wait more than five minutes for everyone to join the call.
Clarizen’s collaborative work management solution offers an alternative to status meetings. By simplifying work, reducing communication overload, and providing extensive visibility at any level of the enterprise, everyone on a team can work more effectively, adapt to changes and achieve their objectives. To see how Clarizen can reduce organizations’ reliance on status meetings, view a product tour here.
This survey was conducted online by Harris Poll on behalf of Clarizen between January 7-11, 2016, among adults ages 18+ in Australia (n=1,004), UK (n=1,061) and the U.S. (n=2,058), and specifically among those who are currently employed: 525 in Australia, 584 in the UK, and 1,120 in the U.S. A status meeting is defined as a meeting with updates for team members on completed and active work tasks. Strategy, brainstorming and company planning meetings are not included in this definition of a status meeting. For complete survey methodology, including weighting variables, please contact Jen Howard, Director of Corporate Marketing, Clarizen, +1.650.544.2937, [email protected]
About The Harris Poll
Over the last 5 decades, Harris Polls have become media staples. With comprehensive experience and precise technique in public opinion polling, along with a proven track record of uncovering consumers’ motivations and behaviors, The Harris Poll has gained strong brand recognition around the world. The Harris Poll offers a diverse portfolio of proprietary client solutions to transform relevant insights into actionable foresight for a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer packaged goods. Contact us for more information.
Clarizen is a collaborative work management solution designed for people who value their time, and for organizations that value cross-company engagement. Built on a secure, scalable platform, Clarizen brings together project management, configurable workflow automation and in-context collaboration to create a meaningful engagement experience that allows everyone to work the way they work best. Everyone involved can track projects, communicate effortlessly and participate on their terms. When employees can connect to a larger and more meaningful purpose, progress is not only clear, it’s accelerated. Organizations of all sizes, across 79 countries already rely on Clarizen to help engage their people and move their business forward. The company is privately held with office locations including San Mateo (California), Tel Aviv and London.
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