Collaborative Work Management Leader Expands US Operations by 50 Percent
San Mateo, CA – July 23, 2015 – Clarizen, a leader in collaborative work management software, today announced its new US corporate headquarters in Silicon Valley to support the dramatic growth of its US operations, particularly in the customer success organization. The company’s employee growth of 50 percent in the last 18 months required the expansion into a new office space, tripling the size of its previous location.
Clarizen, which serves thousands of companies in 79 countries, has more than 200 employees worldwide, with roughly half based in Silicon Valley. The new US headquarters’ open, collaborative floor plan offers sweeping views of the San Francisco Bay and is outfitted with state-of-the-art digital technology.
Clarizen’s continued growth is a direct reflection of its focus on providing a “white glove” customer experience. During the last year, the company has delivered on this vision by more than doubling its customer success organization, and continually investing in customers’ success with Clarizen.
The company also expanded its customer support focus, with teams in three locations worldwide delivering 24/7 “follow the sun” service. As a result, Clarizen has significantly improved client response times, which has led to a 98 percent satisfaction rating from its customers. Most recently, Clarizen launched an all-new Success site, a one-stop knowledge base and training center, to deliver first class online customer service.
Clarizen’s commitment to the customer experience was recently acknowledged at Gainsight’s 2015 Pulse Conference in San Francisco, one of the world’s largest gatherings of customer success professionals. Clarizen received a Most Innovative Company in Customer Success award, recognizing companies whose customer success approaches have differentiated their brands in the marketplace. Fellow award recipients included Box, Workday, OpenDNS, and BrightEdge.
“Clarizen’s ‘white glove’ vision is truly paying off with tremendous growth, so this new office is an important milestone for us,” said Avinoam Nowogrodski, CEO, Clarizen. “Above all, we thank our customers for embracing Clarizen as their preferred collaborative work management platform.”
The US office is only part of Clarizen’s expansion. Earlier this year, Clarizen also announced theexpansion of its UK office in London, further strengthening its presence and reflecting its growth in the EMEA market.
Clarizen is a leader in collaborative work management, bringing together cross-organizational project management, flexible workflow automation and purposeful collaboration in an enterprise-grade platform. Clarizen unites teams, reduces unnecessary communication, and provides extensive visibility at all levels of the organization, so everyone can work more efficiently, adapt to changes and deliver results. Thousands of organizations across 79 countries, including dozens of the Fortune 500, rely on Clarizen’s award-winning collaborative work management solution to get the job done. The company is privately held with locations all around the world including San Mateo, CA, Tel Aviv, IL and London, UK. For more information, visitclarizen.com.
Clarizen is a registered trademark and the Clarizen logo is a trademark of Clarizen Ltd. All other trademarks are the property of their respective owners.