Wed., January 30, 2019

Webinar 2/28 – Customer 360: Managing the Total Customer Experience, from Lead to Advocacy. Register today.

February 28 - 10:00 AM PST | 1:00 PM EST | 6:00 PM GMT
Discover how to manage and plan a relationship with your customers as a continuous journey that is measurable, reportable and repeatable. Conventional processes of managing the customer lifecycle are inadequate in today’s economy. Each functional group working with a customer operates in a silo and there is no easy way to ‘connect the dots’ between teams as the customer moves through the lifecycle—resulting in a lack of visibility, coordination and continuity. Join our webinar and learn how it is possible to walk in lock step with customers on one platform—as internal teams are connected with seamless, automated workflows : from sales and on-boarding to customer success and advocacy, all the way to driving the product roadmap. Ensure that your customers have a first-class experience working with your entire organization during each stage of the relationship, maximizing their happiness and likelihood for success.  
Read More