Clarizen is seeking a self-motivated, high-energy Marketing Operations Manager. This is a team-oriented position that has strong potential for growth. We are looking for an individual who enjoys a high-paced environment, with multiple responsibilities and brings enthusiasm to their job. This position will provide ongoing support to global marketing teams and is responsible for marketing technology, reporting and analytics, process-building, project execution, budget tracking and marketing database management.
This is a hands-on role that requires technical proficiency with a solid understanding of marketing systems, processes and a strong interest in marketing analytics. The Marketing Operations Manager will report directly to the Vice President of Global Marketing.
Clarizen’s mission is to power the fast, agile enterprise. As a two-timeGartner leader in the PPM Magic Quadrant and current Forrester leader in Enterprise Collaborative Work Management, our solution helps over 2,000 companies become business agile. Leveraging years of experience building secure, reliable, and scalable cloud technology, we are developing groundbreaking new solutions to create a world where work is simplified and goals are met.
With strong differentiation in machine learning, artificial intelligence,purposeful collaboration and powerful workflow technology, Clarizen is searching for the best-in-class to help us build, write and bring this compelling story to market. There has never been a better time to join our company.
Location: San Mateo, CA
Own and manage the marketing technology stack, including Marketo, Google Analytics, SFDC, GoToWebinar, Zapier, etc.
Use Marketo to build and execute campaigns – activities include but not limited to, webinars, surveys, landing pages, form creation, and nurture programs.
Database management including data acquisition, list segmentation, lead scoring, data cleanliness and integrity within Salesforce and Marketo
Help define and maintain existing marketing automation processes, procedures, SLA’s, programs, and workflows
Work with business operations to analyze data related to opportunity conversions, accuracy of opportunity stages/probability, marketing stages, and campaign performance/effectiveness
Coordinate with sales operations to ensure team and structural alignment around sales and marketing processes and reporting
Create new email and landing page templates to increase engagement and conversion rates
Constantly evaluate opportunities to leverage additional technology, data and service providers to improve our marketing processes
Analyze and report campaign results, build and update KPI’s, and make strategic recommendations based on data
Troubleshoot and QA campaigns, workflows, data issues, and other key marketing operations functions.
Oversee the marketing budget, ensuring vendor agreements and invoices are logged every month
Skills & Qualifications
2+ years of high-tech experience, ideally at SaaS or B2B companies
2+ years in a marketing operations, sales operations, or analytics role
Exceptional hands-on, in-depth experience working with Marketo and Salesforce
Familiarity with BI tools such as Klipfolio or Tableau
Ability to perform under pressure and cope with tight deadlines
Strong organizational skills with precise attention to detail
Proactive, self-starter, able to work independently in a fast-paced, fun environment
Superior written and verbal communication and interpersonal skills
Microsoft Excel ninja
B.S. degree – technical degree preferred but not required