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It’s not difficult to find cloud-based project management software vendors touting their product’s “exceptional” integration capacity. However, enterprises that put this claim to the test often end up with a different verdict: instead of exceptional, they’re obliged to label the integration as exasperating.

Clarizen Integrated Project Management

While this scenario is frustrating, costly and surprisingly common, it’s not inevitable. Enterprises can get rapid time-to-value and reap ongoing results by choosing a SaaS work management solution that delivers exceptional integration in five areas:

  1. Out-of-the-Box Integration: the solution must support fast and easy out-of-the-box integration with a full range of legacy systems and processes, such as Salesforce, Box, JIRA, Google Drive, Intaact, Intuit Quickbooks, browsers (tools and apps), MuleSoft SSO (OneLogin, Okta, SiteMinder, ADFS, PingIdentity), and so on.
  2. Add-on Apps: The solution must offer a library of add-on apps and integrations for various segments and use cases, along with pre-built project request forms and automatic processes that can be used as auto-assign task managers.
  3. Custom Integrations: The solution must feature a robust open API that allows enterprises to create custom applications. What’s more, the API must support both REST and SOAP protocols based on variables such as bandwidth and resource availability, whether operations are stateless, if the application needs a guaranteed level of security, if rigid exchange format specifications are required, and so on.
  4. Excellent Documentation: The solution must offer complete, accessible and up-to-date documentation to guide developers, and rapidly give them the answers and use cases they need.
  5. Expert Support: The solution must be backed by responsive team of customer success experts who provide two types of support: business advice to help executives and project managers discover what’s possible, and technical advice for development teams so they can bring these possibilities to life efficiently and effectively.

The Bottom Line
Enterprises need all of the above from their cloud-based project management solution to accelerate time to value, travel shortest path to KPI improvements and ROI, and drive ongoing business gains. That means “exceptional” integration cannot be an empty promise. It must be a reliable and rewarding asset.

Clarizen: Class-Leading Integration
Clarizen’s class-leading integration delivers all of the above, and is trusted by leading enterprises worldwide. To learn more, start a free 30-day test drive today.


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Learn How to Get 30% Higher Return on PPM Assets. Get the Full Gartner Market Guide
Preview: Gartner Market Guide for Adaptive Project Management & Reporting

Pick a PPM solution with the best capabilities to match your unique needs


In the Gartner Market Guide for Adaptive Project Management & Reporting guide, Gartner, Inc. provides recommendations and evaluation criteria for executives and PMO leaders assessing Project and Portfolio Management (PPM) solutions. This guide outlines the adaptive project management and reporting process flow as well as a market review of current providers in the following categories:

  • - Existing pure-play PPM providers
  • - Collaborative work management (CWM) providers
  • - Enterprise agile planning (EAP) providers
  • - Technology Platform providers from other markets

The guide provides insight into how well a product or service fulfills certain functional capabilities – with a forward-looking market direction and analysis provided.

In the report, Gartner, Inc. mentions/states that “by 2024, 50% of all program and portfolio management (PPM) leaders will integrate complementary technologies to enable portfolio decision making and adaptive work management for digital business evolution.”

Clarizen offers a complete solution that connects work across the enterprise, turning ideas into strategies, plans, and action. With Clarizen, organizations can work the way they want to work and have real time visibility across all workstreams in their portfolio. This keeps teams focused on the things that matter, provides the real-time information needed to make more accurate and timely decisions, and delivers results faster to meet and even exceed company goals and customers’ expectations.

Discover what sets Clarizen apart from other vendors in the marketplace.
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Buyer’s guide to project management software
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