Published regularly, Forrester Waves use a rigorous and transparent methodology – including hands-on evaluations, surveys, product demos and customer reference calls – to compare vendors, so that professionals can make informed decisions for their organizations. In addition to its signature “Wave” graphic, Forrester also provides a spreadsheet-based tool for professionals to create shortlists based on their specific needs.
In its review of 13 collaborative work management (CWM) vendors, Forrester analysts cited Clarizen’s ability to:
- Allow organizations to get tremendous visibility into both planned and ad hoc activities
- Connect employees, partners and customers in secure workspaces to drive greater productivity and a rewarding user experience
- Enable end users through a strong yet intuitive UI, and access to tasks from their personal workspace
- Adapt and support multiple formal project delivery practices, as well as lightweight task management for repeatable business processes
- Offer follow-the-sun support, along with multilanguage and multicurrency functionality
The report also stated that Clarizen’s collaboration capabilities are “especially strong”, that the mobile offering is “highly intuitive”, and that the solution overall is “well suited for globally distributed organizations that require both top-down planning and bottom-up collaborative work management”.
And with respect to scoring, Clarizen earned a top 5.00 score in several core areas, including content collaboration, work management, team management, reporting, globalization, security, go-to-market strategy, and customer satisfaction, respectively.
Creating the CWM Category & Leading the Way
We’re grateful to Forrester for putting Clarizen under the microscope, and ultimately identifying us as a leader in the CWM solution marketplace. There are two aspects of this recognition that we find especially meaningful.
The first is that we created the CWM category, and for many years we’ve championed the importance of helping teams share content in the context of work. It’s gratifying to see that CWM has taken its rightful place at the top of the enterprise agenda, and that everyone from executives to end-users realize how visibility, flexibility and engagement can combine to connect work to a larger purpose, and move business forward. Major players like Slack and Facebook entering the market further serve to validate the importance of CWM.
The second is that we’ve been positioned as a leader. As noted by the report: “Clarizen leads the pack in enterprise collaborative work management”. Together with our recent top placement in Software Advice’s new FrontRunners quadrant (powered by Gartner Methodology), this leadership position affirms that we’re fulfilling our longstanding commitment to make the trends — rather than follow them.
The CWM conversation will evolve in the years ahead, and we’re looking forward to being on the leading-edge of these developments. However, one thing that will remain constant is our mission, which has always been about bringing together project management, configurable workflow automation and in-context collaboration, in order to create meaningful engagement experiences that allow everyone to work the way they work best. As we all know, when employees connect to a larger and more meaningful purpose, progress is not only clear: it’s accelerated!
*The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™ is a graphical representation of Forrester’s call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.