Auto Updated Related Issues

Update work item’s related issues when it’s changed. Marks issues that are linked to a work item as ‘resolved’ when the work item is complete. Update issues’ due date when the work item’s date is changed.

Specification: Integration Apps

Categories: IT, Marketing, Professional Services

Capabilities: Issue Cases and Bug Management, Process Automation

About This App

Update work item’s related issues when it’s changed:

  • Marks issues that are linked to a work item as ‘resolved’ when the work item is complete.
  • Update issues’ due date when the work item’s date is changed.

The work item changes will affect active issues only (Submitted, open, in work).

If you prefer using only one of the options, you may remove the action you don’t need by customizing the workflow rule.

Note: This will work for issues that were linked to a work item directly. Completing a project won’t automatically resolve all issues that are to be resolved in that project. This is because only the work item’s manager determines if a work item is linked to (thus resolving) an issue.

Workflow Rules

Entity Action Name
Work Item Update Related Issues