Attach Email to a Work Item
Clarizen’s patent-pending InterAct email engine lets users trigger virtually any action in Clarizen with an email. This App creates an InterAct inbox that allows users to attach the email they send, along with attachments, to a work item.
Specification: Clarizen Apps
Categories: Marketing, Professional Services
Capabilities: Email Automation
About This App
Clarizen’s unique InterAct email engine lets you create email inboxes that can be customized to trigger virtually any action within Clarizen. For example, users (even non-Clarizen users) can submit issues to InterAct via email or a form, and the issue will automaticallybe added to the appropriate project, with a notification sent to the project manager.
This App creates an InterAct inbox that allows licensed users to attach the email they send, along with attachments, to a work item.
The format of the email should be ID@yourcompanydomain.clarizenmail.com, where “ID” is the work item’s ID or Alias (which can be set from the work item’s view or properties card) and the Domain can be set from the InterAct settings page.
Example 1:
Project ABC has ID “P-123” and your company’s Interact domain is “acmecorp”
–> you can email p-123@acmecorp.clarizenmail.com
Example 2:
Project ABC has ID “P-123” , and has an Alias set as “ABC”, and your company’s Interact domain is “acmecorp”
–> you can email ABC@acmecorp.clarizenmail.com
Note: organizations on Clarizen EU data center will use clarizenmail.eu email suffix, not clarizenmail.com
Please check InterAct help page first to learn about InterAct and how to set it up on your account.
Rule Name | Description |
|---|---|
Attach Email to Work Item | This rule allows licensed users to attach the email they send, along with attachments, to a work item.
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