Issues & Customers in Clarizen Project Management Software
- You can see / define the customers that identified a specific issue in the Customers tab in the right side info panel.
- Click here to link customers to a selected issue.
- Mark customers that submitted a particular issue in the Submitted column.
- You can mark customers to whom you committed this issue’s resolution. If you committed resolution by a specific date, enter it to the Committed Date column. You will receive an alert in case the issue is not resolved on time.
- If you have the proper authorization, you can also add new customers directly from the Customers tab.
- Learn more about managing customers related to the issues.